THE KEY TASKS OF SALES MANAGEMENT

Sales managers carry the general responsibility for sales performance. This responsibility is most beneficial discharged by emphasizing the important thing tasks of leadership, motivation and development.

Allowing the Vision. Sales management must build a vision of the future - a sense of direction that encompasses the entire goals in the organisation along with the role of Sales in achieving them. Managers, through their leadership, ensure these overall goals constitute the foundation of all sales actions and behaviours.

Explaining the Mission. Management must then explain the organisation’s mission, which pertains to what the organisation believes in. This mission is expressed rolling around in its culture and values and includes the sales strategy which outlines the organisation’s competitive offering and also the types of people to be targeted.

Involving People. People within the sales organisation have to know that they squeeze into the vision and mission. Management must work hard to spell out how each member of the sales team contributes to overall success. Key tasks & roles are an important part of this understanding, but so may be the role of teams as well as the sharing practical experience and strengths.



Concentrating on Performance. The levels of performance that are required, is an extremely important element of the sales management role. However, the concept of performance is a lot wider than merely the achievement of targets and objectives; additionally it is regarding the skills and behaviours upon which these achievements are produced.

Creating Motivation. In the bottom line, even reliable laid strategies and plans will come to nothing unless salespeople have the necessary motivation to achieve success.

Motivation is not only about incentives and rewards however, it’s also about what someone commits to the organisation so they could earn what is received back - the psychological contract that exists between each salesperson along with the organisation.

Providing Development. Finally, sales management must provide for the creation of salespeople, to provide them the lack of ability to succeed.

This development includes the provision of feedback with a regular and early basis to allow salespeople to evaluate their own performance. Sales managers must also be skilled coaches to formulate the mandatory knowledge, skills & behaviours of each and every person in they.

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